cancel
Showing results for 
Search instead for 
Did you mean: 

iPad data Prorated?

647nk
I'm a contributor level 2
I'm a contributor level 2

I have cancelled my iPad data plan but it is not prorated. On my bill it shows service was ineffect for April 4th to April 9th but still was  charged the full 10 dollars as if I used the data for the entire billing cycle. How can you charge me full price for something I didnt use? I will file a complaint with the CRTC. Very upset about this!!

 

 

***Edited to add labels***

1 REPLY 1

FidoRachel
Former Moderator
Former Moderator

Hey 647nk,

 

The data only plan is not prorated because the usage is billed by "steps". For example from 0 to 150 MB it's $10; if nothing was used the minimum charge for the cycle applies. 

 

Hope it helps!