IOS IKEv2 VPN over LTE does not work anymore

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I'm a Contributor Level 1 kris2k
I'm a Contributor Level 1

IOS IKEv2 VPN over LTE does not work anymore

I’ve read the recent posts about people affected by usage NordVPN complaining, but in my case, it’s my personal network and my internal users.

 

I’ve ran through the preliminary details and it appears that the phone is initiating a direct IPV6 tunnel that’s superseding the device’s routing table and not allowing the device to use the IPv4 or IPv6 gateways provided by the VPN tunnel (our IPSec tunnel is dual-stack) which are provided by the device’s routing table.

 

What’s up with this?

 

Any recommended IOS profile tweaks to push down?

Accepted Solution

Re: IOS IKEv2 VPN over LTE does not work anymore

Hey everyone!


A little bit of an update for this. Smiley 

 

For Apple devices: 
Apple has released the latest iOS 12.0.1 software which may resolve issues for certain remote/VPN Apps using the IPv6-only connections.

 

If you’re experiencing this issue, please update to iOS 12.0.1 (or newer) and test again.


A possible workaround for Android devices only:
Modify the APN “ltemobile.apn” to IPv4 instead of the default IPv4/IPv6 in the phone settings, under Wireless & Networks - Cellular Networks - Access Point Names.

 

Power cycle the device and test the VPN connection again.


If the issue persists, please note the date and time of the failure and let us know so we can send you a PM to look closer into this with you.

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Message 1 of 119
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I'm a Participant Level 1 NA-CRA
I'm a Participant Level 1

Re: IOS IKEv2 VPN over LTE does not work anymore

I'm having the VPN connection issue as well. Can I get some help with it?

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Message 31 of 119
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Moderator
Moderator

Re: IOS IKEv2 VPN over LTE does not work anymore

Hey @NA-CRA

 

Welcome to the Community!

 

We'll send you a PM on here to check that out with you Smiley



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Message 32 of 119
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I'm a Participant Level 3 Ga5
I'm a Participant Level 3

Re: IOS IKEv2 VPN over LTE does not work anymore

Au sujet du ticket maître IOS IKE v 2 VPN overLTE does not work anymore

I have similar problem, please contact me by private message to set the problem thanks. 

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Message 33 of 119
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Moderator (inactive) FidoThomas
Moderator (inactive)

Re: IOS IKEv2 VPN over LTE does not work anymore

Hey @Ga5, welcome to the Community!

 

We had to move your other post since it was a duplicate Smiley

 

You're at the right place for help.

 

We'll send you a PM, talk to you soon!



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Message 34 of 119
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I'm a Participant Level 3 MonetE419
I'm a Participant Level 3

Re: IOS IKEv2 VPN over LTE does not work anymore

Hello,

 

I think I may have the same problem, could you help me?

 

Thank you,

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Message 35 of 119
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Former Moderator FidoKija
Former Moderator

Re: IOS IKEv2 VPN over LTE does not work anymore

Hey there! I'll be glad to take a closer look with you. 
 

Sending you a private message your way! Smiley 



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Message 36 of 119
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I'm a Participant Level 2 DomGravel
I'm a Participant Level 2

Re: IOS IKEv2 VPN over LTE does not work anymore

Hi , I’m having the exact same issue.  

Can I please get assistance via PM?

Thanks!

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Message 37 of 119
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Moderator
Moderator

Re: IOS IKEv2 VPN over LTE does not work anymore

Hey @DomGravel

 

We sent you a PM already.  You just need to reply and we'll continue with you there! 

 

Talk to you soon Smiley



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Message 38 of 119
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I'm a Participant Level 2 robert80n
I'm a Participant Level 2

Re: IOS IKEv2 VPN over LTE does not work anymore

need to unlock my phone so that i can use 3G, i have a master ticket PT0555378 if that anwsers anythin 

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Former Moderator FidoValeska
Former Moderator

Re: IOS IKEv2 VPN over LTE does not work anymore

Hey @robert80n

 

Welcome to the community! 

 

I'm not sure I understand your question. 

 

You would like to unlock a non Fido phone? 

 

Also, did Fido provide that master ticket? 

 

Let me know! 

 

 



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