IOS IKEv2 VPN over LTE does not work anymore

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I'm a Contributor Level 1 kris2k
I'm a Contributor Level 1

IOS IKEv2 VPN over LTE does not work anymore

I’ve read the recent posts about people affected by usage NordVPN complaining, but in my case, it’s my personal network and my internal users.

 

I’ve ran through the preliminary details and it appears that the phone is initiating a direct IPV6 tunnel that’s superseding the device’s routing table and not allowing the device to use the IPv4 or IPv6 gateways provided by the VPN tunnel (our IPSec tunnel is dual-stack) which are provided by the device’s routing table.

 

What’s up with this?

 

Any recommended IOS profile tweaks to push down?

Accepted Solution

Re: IOS IKEv2 VPN over LTE does not work anymore

Hey everyone!


A little bit of an update for this. Smiley 

 

For Apple devices: 
Apple has released the latest iOS 12.0.1 software which may resolve issues for certain remote/VPN Apps using the IPv6-only connections.

 

If you’re experiencing this issue, please update to iOS 12.0.1 (or newer) and test again.


A possible workaround for Android devices only:
Modify the APN “ltemobile.apn” to IPv4 instead of the default IPv4/IPv6 in the phone settings, under Wireless & Networks - Cellular Networks - Access Point Names.

 

Power cycle the device and test the VPN connection again.


If the issue persists, please note the date and time of the failure and let us know so we can send you a PM to look closer into this with you.

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I'm a Participant Level 1 AMINE92
I'm a Participant Level 1

IOS IKEv2 VPN over LTE does not work anymore

IOS Monetico Mobile + does not work over LTE anymore

I can seem to make this app work.  I was told it was something do with the IPV4 IPV6 setting from FIDO's side.

 

can you please help

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Former Moderator FidoJulien
Former Moderator

Re: IOS IKEv2 VPN over LTE does not work anymore

Hey @AMINE92

 

Welcome to the community Smiley


I moved your post here as it is about the same topic.


I'll send you a a PM so we can take a look at this together.

 

Talk to you soon!



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Message 47 of 101
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I'm a Participant Level 3 punky
I'm a Participant Level 3

Re: IOS IKEv2 VPN over LTE does not work anymore

I’m also having the same issue. I have many apps on my phone that requires ipv4 support. I would like to get in touch with someone to resolve the issue. 

 

Thanks

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Message 48 of 101
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Moderator (inactive) FidoThomas
Moderator (inactive)

Re: IOS IKEv2 VPN over LTE does not work anymore

Hey @punky

 

Sure thing Smiley We'll send you a PM and we'll continue over there.

 

Talk to you soon!



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Message 49 of 101
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I'm a Contributor Level 1 wilderness
I'm a Contributor Level 1

Re: IOS IKEv2 VPN over LTE does not work anymore

Hi @FidoAmanda- I'm having this issue as well.

 

iPhone + WIFI + VPN works fine, but over LTE, web pages won't connect, no email access  etc.  Basically, no internet.

 

I've been having this issue for 6 months or so, prior, there were no issues,

 

Help would be very much appreciated!  

 

Thanks

 

Stewart

 

 

 

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Message 50 of 101
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I'm a Participant Level 3 punky
I'm a Participant Level 3

Re: IOS IKEv2 VPN over LTE does not work anymore

Just an update, the workaround provided by Fido did resolved my issue. 

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Message 51 of 101
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I'm a Contributor Level 1 wilderness
I'm a Contributor Level 1

Re: IOS IKEv2 VPN over LTE does not work anymore

What was the workaround?

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Message 52 of 101
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Moderator
Moderator

Re: IOS IKEv2 VPN over LTE does not work anymore

Hi @wilderness. We'll send you a PM to have a closer look at that. Smiley 

 

 



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Message 53 of 101
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I'm a Participant Level 1 cherilyn08
I'm a Participant Level 1

Re: IOS IKEv2 VPN over LTE does not work anymore

I'm having the same issue on ios. Can you help please?

@FidoFrancois

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Message 54 of 101
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Moderator
Moderator

Re: IOS IKEv2 VPN over LTE does not work anymore

Hey @cherilyn08 and welcome to the Fido Community! Very Happy

 

We'll be able to help with this. I'm sending you a PM right away!

 

See you there Smiley 



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Message 55 of 101
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I'm a Participant Level 2 manatane4
I'm a Participant Level 2

Re: IOS IKEv2 VPN over LTE does not work anymore

Hi,

 

I have the same issue, can I please be contacted in private to resolve it?

 

Thanks

 

 

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Message 56 of 101
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Former Moderator FidoPamela
Former Moderator

Re: IOS IKEv2 VPN over LTE does not work anymore

Welcome to the Community @manatane4

 

Sure thing, a PM will be on it's way in just a moment. 

 

Chat soon Smiley 



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Message 57 of 101
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I'm a Participant Level 2 manatane4
I'm a Participant Level 2

Re: IOS IKEv2 VPN over LTE does not work anymore

Thanks!

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Message 58 of 101
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I'm a Participant Level 1 LejeRFIAna
I'm a Participant Level 1

Re: IOS IKEv2 VPN over LTE does not work anymore

Hi,

 

I'm having problems contacting via OpenVPN on iOS 12, can I get the work around as well?

 

Or is it perhaps a different issue?

 

Thanks!

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Message 59 of 101
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I'm a Participant Level 1 logicallayer
I'm a Participant Level 1

Re: IOS IKEv2 VPN over LTE does not work anymore

I'm having similar issue with vpn and lte

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Message 60 of 101
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