I tried porting my old phone number from freedom. Freedom sent me port out sms , i replied Yes to it . I don't know what happened on Fido side , now freedom mobile says phone number is already ported out to fido . But it's been like five days but i still have fido temp number. Tried contacting fido / freedom agents . They even resent Port out request but freedom immediately cut my services after first port out request so i cannot respond to it . Freedom is refusing to reactivate my old line either , they say the number is already ported out to fido ?? Really confused what's going on .
When I call that number it says ' Costumer you are trying to reach is unavailable at the moment , please try again later'
I tried reaching out to fido and freedom mobile . Freedom says my number is already been ported out successfully to fido so they can't reactivate my number again . Whereas Fido agents ask me to contact freedom .