Showing results for 
Search instead for 
Did you mean: 

Change To Paper Billing

I'm a Participant Level 1
I'm a Participant Level 1


I want to change to paper billing please.

Can someone help me?



Hey @Dennys


Since April of this year, we no longer offer the option to have paper billing. We decided to provide more flexibility and a simplified billing experience, while remaining environmentally friendly. Smiley 


The benefits of online billing are the following: 


- You are able to print your bill at anytime you want.
- We store up to 18 months of bill history for your records.
- You receive the exact same copy of your invoice in a PDF version as you would through a paper bill.
- Online billing saves you time:
- You will receive an email and SMS notification that gives you your bill amount once it is ready
- You get the invoice faster without relying on a physical courier (no loss in mail or courier on strike).
- You can download your calls to track your usage.
- It’s very easy to access your bill:
- You can access your bill anytime and anywhere you want.
- You can to look at your bill right on your smartphone by signing in to the MyAccount app


If you need help with your online account or registering to online billing, don't hesitate to let us know!