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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23544 Views
  • 0 replies
  • 8 likes

Resolved! Caller id

How do I change my caller I'd name

Gus5 by I'm a participant level 1
  • 634 Views
  • 1 replies
  • 0 likes

Resolved! Late delivery, false advertising to rude customer representative

Hi all, I am curious to find out how many people have run into this because it's driving me nuts at a moment ... so I needed a new plan with more data and another phone since I am having issues with one I currently have, and on a boxing day 26/Dec/21...

Sanel by I'm a participant level 1
  • 1362 Views
  • 6 replies
  • 1 likes

Promotional Black Friday Plan $ 50 for 12 GB for 15 Months

Hi There, I had signed up Promotional plan Balck Friday offer  in November 2021 which has $ 50 per month with 12 GB data & $ 10 discount for 15 months. Sunddenly I noticed my plan price goes up to $ 52.50 per month after eight months of deal which st...

tivaria by I'm a participant level 3
  • 1175 Views
  • 6 replies
  • 0 likes

Fido are professional liars

I've been lied to about my plan and phone and my trust is gone in this companyI recently signed up for a plan with a white s22. everything on the website said it was white and when it got to my home. It was black. I contacted customer support about t...

sattwood by I'm a participant level 1
  • 602 Views
  • 3 replies
  • 0 likes