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Having trouble receiving and making calls

I'm a participant level 1
I'm a participant level 1

Hey all! I'm on an iPhone 8 and lately have been having trouble receiving and making calls. I won't realize I'm not getting calls until I get an email or iMessage from someone saying my phone went straight to voicemail. I'm job hunting right now so this is very concerning. Is anyone else having this issue? How did you solve it?


Former Moderator
Former Moderator

Hello @Malloreigh,


Welcome to the community!


Do you seem to have these issues everywhere you are? Or does it depend on where you're located? 


Let us know! 



I'm a participant level 2
I'm a participant level 2

@FidoAnthonyZ  I am also having similar issue. It started today only. I am located in Vancouver. "unfortunately we cannot complete your call as dialed ". Request you to get this resolved asap.

Hey @Amitverma1305


Welcome to the Community Smiley


Are you trying to place a long distance call or a call within Canada? What about incoming calls, are you experiencing any trouble receiving them?


The message you're hearing seems to indicate the number dialed is incorrect. For calls within Canada, make sure that you're dialing the 10 digit number with +1 at the beginning (+1 XXX-XXX-XXXX).


Let us know how it goes!