Fraud case status

Fraud case status

Fraud case status

I'm a Participant Level 1

Fraud case status

Hi,

 

I noticed changes applied to my account without my permission, contacted the customer support and opened a fraud case.   It's been 2 weeks already and I still have not received any feedback from the fraud department.   Does anyone know if I can check the status of my case online or a number I can contact to get updates?

 

Thanks.

1 REPLY 1
Moderator

Hello @star611, thank you for reaching out to us through the community!

 

This situation would have to be resolved through customer service or we can send you a PM in order to help you out!

 

Let us know what you prefer!