Fraud case status

[star611]

Hi,

I noticed changes applied to my account without my permission, contacted the customer support and opened a fraud case.   It's been 2 weeks already and I still have not received any feedback from the fraud department.   Does anyone know if I can check the status of my case online or a number I can contact to get updates?

Thanks.

[FidoDaniela]

Hello @star611, thank you for reaching out to us through the community!

This situation would have to be resolved through customer service or we can send you a PM in order to help you out!

Let us know what you prefer!