I recently started Shaw Academy as per Fido extra offer free one online course. This course is scheduled to 4 week. 2 week pass on and now it asks to register and pay money to continue. Shaw Academy supposed to offer one course completely free as per offer.
Please do not use this free online course offer
I have also signed up for shaw academy for the free trial. That was a big mistake as they charged me even though I cancelled and there is no way to reach them. Fido should not encourage their customers to be scammed by this company. How do i get my money back?
Welcome to Fido's Community!
We're sad to learn your experience with Shaw Academy hasn't been a positive one. It's certainly not the kind of service we'd like you to experience. We assure you that our Fido XTRA perks are legitimate as @FidoNick mentioned!
The free trial was offered for 4 weeks only. If the course was taken for a longer period, it would be charged. Did you take the course for that time period?
Since it was a third party offer, you would have to look into it with Shaw Academy. You can contact them via their website and deposit a query.
Thank you for sharing your experience with us. We want our Fido XTRA perks to be seamless for our customers so we are sad to read that you were charged.
Have you reached out to Shaw Academy to see what happened?
You can contact them by e-mail at : email@example.com
I hope that helps!