Fido account transfered to another vendor fraudulently

Fido account transfered to another vendor fraudulently

Fido account transfered to another vendor fraudulently

I'm a Participant Level 2

Fido account transfered to another vendor fraudulently

got a text from Fido tonight that they had received a request to transfer my account to another vendor.  did not have time to deny the request before it was all done.   In the meantime the fraudulent party used "their " new phone number to highjack my Paypal account, change all parameters and go on a shopping spree.

 

I just cannot understand how: Fido can do this   and furthermore that no one is available to be reached outside of business hours .

 

3 REPLIES 3
Moderator

Hello @dl35390,

 

Welcome to the community!

 

In order to look into this, contact us using these methods



I'm a Participant Level 2

thanks Fidoanthonyz.  getting to the  account is not the issue.  the issue is that the account has been cancelled without my permission , approval, signature,....makes no sense to me.  then cannot do anything about it until "the business hours"

If the account has been cancelled, we'll need to get into your account to try and fix this.

 

I'll be sending you a PM so we can get started.