cancel
Showing results for 
Search instead for 
Did you mean: 

Fido Account Hacked

gspagnol
I'm a participant level 1
I'm a participant level 1

My Fido account was hacked this morning. Seems like a trend here at Fido, pretty disappointing. Somehow someone logged in as me online changed my account and ordered a new iPhone to a different location. I have lost all confidence in this company and reading up on it here, it seems like it’s a trend and happening quite often.

 

waiting for a response from the fraud department.

1 REPLY 1

FidoLony
Moderator
Moderator

Hey @gspagnol,

 

Welcome to the community! 

 

I'm sorry to read about this recent situation. We take cases like these very seriously and we would love to get this sorted out for you. 

 

I'll send you a PM and we can continue there!