Existing customer cannot change plans on the website
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November 2021
Existing customer trying to switch to a different plan here.
The Fido.ca website keps getting stuck on the "Choose your plan type" step. I have tried this in FireFox, Chrome, and Edge browsers, all with the same issue.
The App only shows one recommended plan, which I'm not interested in.
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change plan
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December 2021
Hello @veelasong1,
Were you able to do the plan change online? If you are still having problems I would suggest you contact customer service and let them know and they will be able to assist you with the plan change.
