Today I was offered an exclusive offer of 5gig of data free. I already had currently 5gig bonus so I figured it would become 10gig bonus. I then received an email for the addition of 5gig bonus and followed with another email that had a removal of 5gig.
is this normal or a joke?
That's odd. Please reach out to customer service and we'll be happy to look into this with you.
Not wasting my time. Currently shopping to move out my lines.
We definitely do not want to see you go. If you change your mind we remain available.
There are several ways to reach customer service:
- On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line
- Via live chat on Fido.ca
- By writing us a private message on our social networks (Facebook, Twitter or Instagram).
Hope to talk to you soon.