Does everyone have RCS by now?

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I'm a Contributor Level 2 BrianJM
I'm a Contributor Level 2

Does everyone have RCS by now?

I've installed Android Messages and I've enabled Enhanced Messages (RCS) as directed on my unlocked/BYOD devices but when I try to send a message, even to myself, it continues to show "SMS" under the send arrow, which as I understand it, means that it's not being sent by RCS.

 

Shouldn't everyone have RCS ability at this point given how long ago Fido started rolling this out?

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I'm a Participant Level 1 Brinthan
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Re: Does everyone have RCS by now?

for me it's not working at all. I have only tried with rogers devices but i don't think that should be a problem? 

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Re: Does everyone have RCS by now?

Hey @Brinthan

 

Welcome to the Community Smiley 

 

That definitely shouldn't be a problem. Just to confirm is the issue with sending has RCS or with activating the feature itself? 

 

Let me know! 



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I'm an Expert Level 2
I'm an Expert Level 2

Re: Does everyone have RCS by now?

i have had RCS for what I would say is a year now, no problems, except only 2 people I know are using it at the moment from my contacts,  many more are "capable" of it but choose not to install it or unaware they could upgrade to it nor do they know how to

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Re: Does everyone have RCS by now?

Hey @Brinthan!

 

The Community is here for you if you still need help with this! 

 

Keep us posted. Smiley



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I'm a Participant Level 2 bobrovski
I'm a Participant Level 2

Does everyone have RCS by now?

I can't seem to get RCS enabled on my phone. I have a Nokia 7 plus running Android 8.1. I have confirmed with Nokia that the phone does support RCS, but I've never received the popup when accessing Android Messages.

 

I went to the Fido store the other day to find out what was going on and the store representative told me that it only works with Fido phones. This seems a bit odd since the RCS page mentions that the feature is available "on all devices running Android 4.4 KitKat or higher".

 

I'm not sure if the rep is misinformed or not. Does anyone with a BYOP have RCS enabled?

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Re: Does everyone have RCS by now?

Hey @bobrovski!

 

Congrats on your first post. Smiley

 

I've moved your post to this thread for you, as the topics are related. You'll find a few users here who have their RCS enabled.

 

You can also find further information here.

 

Let us know if that helps. Smiley



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I'm a Contributor Level 2 BrianJM
I'm a Contributor Level 2

Re: Does everyone have RCS by now?


@bobrovski wrote:

Does anyone with a BYOP have RCS enabled?


I do.  LG G3 with LineageOS 15.1 -- so about as far from a "Fido phone" as you can get.

 

So wonderful that the staff in the store is so well informed.  I don't blame them though.  Clearly they are not getting enough training to understand what they are selling and servicing.

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I'm a Participant Level 2 bobrovski
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Re: Does everyone have RCS by now?

Did you need to activate RCS on your phone or did it automatically work when sending a message to another RCS user? 

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I'm a Contributor Level 2 BrianJM
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Re: Does everyone have RCS by now?


@bobrovski wrote:

Did you need to activate RCS on your phone or did it automatically work when sending a message to another RCS user? 


Using RCS or not is entirely a software and messaging app issue/feature so whether you use RCS or not is going to be dependent on which app you use for messaging and whether you have to enable it or not.  For Android Messages, follow the instructions on Google's help page for it.

 

Supposedly some versions of some Samsung Messages apps have RCS but I had no luck in getting that to work on my friend's phone on Rogers.

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I'm a Participant Level 2 bobrovski
I'm a Participant Level 2

Re: Does everyone have RCS by now?


@BrianJM wrote:


Using RCS or not is entirely a software and messaging app issue/feature so whether you use RCS or not is going to be dependent on which app you use for messaging and whether you have to enable it or not.  For Android Messages, follow the instructions on Google's help page for it.


That's my issue though, I have the latest version of Android Messages and I'm running Android 8.1, but I don't have Enhanced Chat Features in the app settings. The option just isn't there.

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Re: Does everyone have RCS by now?

Hey @bobrovski

 

That's definitely odd.  If you have RCS enabled, you should see Enhanced Chat Features in your settings.  What type of phone are you using? 

 

Also, you mentioned you saw SMS when sending messages to other people.  Did you verify with them that they had RCS enabled on their side?  If they don't the message will automatically be send as an SMS.  It'll also be sent as an SMS if you send it to yourself.

 

Keep us posted! Smiley



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I'm a Participant Level 1 fnels808
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Re: Does everyone have RCS by now?

Hi, I just purchased a google pixel 3 from Fido. I am trying to set up RCS but it won't let me. I have done everything that was suggested in this thread but nothing has helped. I contacted Fido customer service and they told me Fido doesn't support RCS... I am really confused as it seems like no one from Fido knows anything about RCS. Can someone please help me?

 

Thank you

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I'm a Contributor Level 2 BrianJM
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Re: Does everyone have RCS by now?


@fnels808 wrote:

Hi, I just purchased a google pixel 3 from Fido. I am trying to set up RCS but it won't let me.

What do you mean exactly it won't let you? Does it pop up a dialog saying "I'm not letting you do this"? Well, of course not but the point is that just describing something as "it won't let me" doesn't really tell us much.

 


@fnels808 wrote:

I have done everything that was suggested in this thread but nothing has helped.

Helped in what way? Again, you are not really telling us anything that will let us help you. So you did everything on this thread and then what? What's not happening that you think should be or what's happening that you think shouldn't be?  You need to describe steps and results, not just hand-wavy statements  like "nothing has helped".

 


@fnels808 wrote:

I contacted Fido customer service and they told me Fido doesn't support RCS...

You more than likely talked to some "procedure-reading" drone that doesn't really know anything more than how to look up "my e-mail doesn't work" type questions in an operations manual.

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Re: Does everyone have RCS by now?

Hey @fnels808

 

Thanks for reaching out Smiley 

 

Fido does support RCS. 

 

We would need to take a closer look to troubleshoot this with you. 

 

I'll be sending you a PM shortly. 

 

Talk to you soon! 



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I'm Qualified Level 1
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Re: Does everyone have RCS by now?

I think the issue with RCS is that everyone needs to be a)using android messages, b) knows how to enable and has enabled the chat feature c) has enough of their contacts on board with using it. It needs to hit critical mass of users to be able to use it at will. It's like when most of us were on BlackBerry messenger (the first messaging app) we could ping/message each other instantly and see that they read it and were typing an answer. It is awesome. Now there are a multitude of instant messaging apps available and it's a matter of tearing your friends away from there favourite chat program to use messages from android. I have many contacts on as many different apps that they use for instant messaging. I still use BBM and then my next choice is texting with a 3rd party app. Google came a bit late to the party for IM. So, I bid you luck to get people to change to android messages. 



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