Fido's Live Chat used to be useful. You used to be able to reach a real live human agent that could resolve most issues.It seems to have gotten severely dumbed down into a useless chatbot with no ability to actually resolve any real issues any more....
Am I the only one that has noticed and is disapponted that the bill notification that comes by email no longer has the amount of the bill in it? @fido Please put the amount of the bill back in the billing e-mail
I've installed Android Messages and I've enabled Enhanced Messages (RCS) as directed on my unlocked/BYOD devices but when I try to send a message, even to myself, it continues to show "SMS" under the send arrow, which as I understand it, means that i...
Just stop paying your bill. You will either get a call about that real-quick or they will cancel your account, which is your goal anyway.
Support at Fido has gotten entirely useless. They used to discourage phone calls with useful Live Chat agent...
Yeah. Live chat support has gotten entirely en**bleep**tified. It used to be useful enough to resolve lots of issues using actual human beings. Now it's just a stupid chatbot that cannot do anything useful.Having to wait days for callbacks is abso...
So how do you switch your (data only plan) sim to an esim if it can't receive the verification SMS that Fido needs to send to complete the change of sim to esim?
While I can understand not sending the account number, just how "sensitive" is the billing amount? And yeah, I can go log on to somewhere (assuming I remember my account and password among the literally hundereds that I have to remember now) to click...
