Does Anyone Know What Date Fido Started Charging For Incoming Calls?

Does Anyone Know What Date Fido Started Charging For Incoming Calls?

Does Anyone Know What Date Fido Started Charging For Incoming Calls?

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I'm a Participant Level 2

Does Anyone Know What Date Fido Started Charging For Incoming Calls?

 
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Re: Does Anyone Know What Date Fido Started Charging For Incoming Calls?

Solved by Senior MVP Senior MVP

Hello John_S001,

 

  Welcome to the community!

 

  As far as I am aware, Fido (and the other Canadian mobile providers) have always charged airtime for incoming calls. If your plan only has local calling, you would also get charged long-distance (in addition to airtime) when you receive a call while you're outside of your incoming local calling area.

 

Hope this helps Smiley

 

Cheers

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Senior MVP

Hello John_S001,

 

  Welcome to the community!

 

  As far as I am aware, Fido (and the other Canadian mobile providers) have always charged airtime for incoming calls. If your plan only has local calling, you would also get charged long-distance (in addition to airtime) when you receive a call while you're outside of your incoming local calling area.

 

Hope this helps Smiley

 

Cheers


Hey @John_S001!

 

@Cawtau is correct, incoming calls have always taken up airtime. I can however add in that in the past there were some plans that did give unlimited incoming plans, if a customer is still on one of these plans, then any incoming calls will not take from their airtime allowance.

 

We don't want to see you go though! Have you take a look at other plan options? There may be a plan that better fits your needs Smiley

 

Keep in mind that you can always contact us and we can go over your options. We can also send you a PM right here on the Community, just let us know! Smiley



I'm a Participant Level 2

I just noticed February 2018. This is a red flag as far as I'm concerned...I think I will cancel Fido soon and switch to a FREE VOIP service.

 

My online Fido account only lets me see 60 days back.

I'm Qualified Level 1

Hello @John_S001 

I just would like to add that usually either  you get a plan that is  unlimited calls and long distance Canada  or, that you have a plan that has a time-period of FREE calls Weeknights from 7 p.m. to 8 a.m. and weekends from Friday 7 p.m to Monday 8 a.m.

I hope this helps!

 

PS VoIP isn't completely free I'm affraid ..(equipment etc.)