Fido.ca - Issue changing plan

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I'm a Participant Level 2
I'm a Participant Level 2

Fido.ca - Issue changing plan

When I click change plan on the website, it shows that there is some problem that I cannot do that. How to solve that?

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Re: Fido.ca - Issue changing plan

Hey @SindyZ!

 

That's definitely odd, what was the exact error message?

 

Also, I do suggest clearing your browser's cache and cookies and trying again. If it does not work, you can also try a different browser.

 

Keep us posted!

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Re: Fido.ca - Issue changing plan

Hey @SindyZ!

 

That's definitely odd, what was the exact error message?

 

Also, I do suggest clearing your browser's cache and cookies and trying again. If it does not work, you can also try a different browser.

 

Keep us posted!



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Re: Fido.ca - Issue changing plan

Hey @SindyZ!

 

Did FidoNick's suggestions help? Were you able to change your plan through My Account?



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Fido.ca - Issue changing plan

yes it's okay now. Another question, is there a plan with 1G data? I could only find the plan with 3G data and that's too much for me. Thanks a lot!

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Re: Fido.ca - Issue changing plan

Hey @SindyZ!

 

We have different options depending on your needs Smiley 

 

You can take a peek at the plans available now right here

 

Hope that helps! 



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