Fido.ca - Issue changing plan

[SindyZ]

When I click change plan on the website, it shows that there is some problem that I cannot do that. How to solve that?

[SindyZ]

Hey @SindyZ!

That's definitely odd, what was the exact error message?

Also, I do suggest clearing your browser's cache and cookies and trying again. If it does not work, you can also try a different browser.

Keep us posted!

[FidoNick · Accepted solution]

Hey @SindyZ!

That's definitely odd, what was the exact error message?

Also, I do suggest clearing your browser's cache and cookies and trying again. If it does not work, you can also try a different browser.

Keep us posted!

[FidoAmanda]

Hey @SindyZ!

Did FidoNick's suggestions help? Were you able to change your plan through My Account?

[SindyZ]

yes it's okay now. Another question, is there a plan with 1G data? I could only find the plan with 3G data and that's too much for me. Thanks a lot!

[FidoPamela]

Hey @SindyZ!

We have different options depending on your needs  

You can take a peek at the plans available now right here. 

Hope that helps!