Changing Voicemail Language

[felizavitangcol]

How can i change my voicemail from french to english

without calling customer service 

[Ben62]

Hello, Just joined the FIDO familly today, could you help me how to change my voicemail from French to English? 
I tried with the Chat but got this response: 
Sorry, we're not able to place you in queue as all our Live Chat Specialists are assisting other customers. Please try again later.

[KAPABLE-K]

Hello @Ben62,

Welcome to the community!

Unfortunately, you will need to contact customer service as they are the only ones that can do it, you can try messaging them over social media also, see here for all the different methods to contact them.

[smohshin]

I am having difficulties in changing the voice mail default language. I want this to be in English.

[FidoAnthonyZ]

Hello @smohshin,

Welcome to the community! 

Feel free to reach out using these methods and we'll be happy to change your voicemail language for you.

[Fun3150]

I need help changing the language

[FidoAmanda]

Hey @Fun3150!

Welcome to the community! 

As explained in the solution above, this is something that can only be completed through customer service so your best bet is to reach out via one of the contact methods you can find here. 

Alternately, we can send you a PM here if you prefer. 

[Fun3150]

If you could tell me on here it would be best

[Cawtau]

Hello Fun3150,

  Welcome to the community!

  As already explained, changing the voicemail language is only something which can be done by customer service. However, I understand if you prefer to continue this matter here, in the community. Since changing your voicemail language will require access to your account, you might consider sending @FidoSolutions a PM. Once they verify some information, they'll also be able to access your account. Discussing account information in the open community is not appropriate.

  If you're unfamiliar with private messages (PMs), you can find further information here.

Hope this helps 😀

Cheers

[FidoPamela · Accepted solution]

Hey @felizavitangcol!

Welcome to the Community  

You would need to contact us in order to switch the language on the voicemail.

We can also send you a PM here on the Community. Let me know if you'd prefer that.

[rugman]

yes i pm to help me change the lanuage on my voice mail would be great.

[FidoNick]

Hey @rugman! We'll have to change it for you.

Sending you a PM now, see you there

[rugman]

thx for the quick reply

[Madsadist]

I am very perturbed. I have called 3 times did a move to seperate account and have been told i can do it online. My vm is french and i need it english. 

Why cant we the user change it. I know in the system it is like a plan change but your parent company rogers allows users to do it themselves, why doesnt fido?

[Qudery]

how to change voicemail language french to English

[FidoJulien]

Hey @Qudery

Welcome to the Community

To update your voicemail language, you would need to contact us.

[Sandra_CM]

How do you change voicemail from French to English?

[FidoClaudia]

Hey @Sandra_CM,

I've moved your post here, you'll be able to find the answer to your question in the solution posted above.

Hope this helps! 

[FidoJo1]

Hey @Madsadist 

Welcome to the Community🙂

We've moved your post to the thread above. 

We can definitely assist you switching the language of the voicemail. You can contact us or we can send you a PM here on the Community. 

Let us know what suits you best! ​​​​​​​

[Madsadist]

Yes please pm me

[FidoKenny]

@Madsadist

Ok then There is a PM coming your way. Talk to you soon !!