October 2020
hello
Bought an iPhone XR certified pre owned on payment program. Where can I find the warranty information for the product. How long is warranty for.?
thanks
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October 2020
Hello @mathurina,
The CPO iPhones have a warranty of 180 days only. The original proof of purchase is required.
Taken from here.
October 2020
Thanks but there seems to be contradicting info. Your Site says "can be up to one year", the card in the box says "between 90days, 6 months or 1yr" and the rep told me one year when i call for the phone. My problem is that i need some document that shows the warranty period on the phone. They asked to save the Proof of Activation form that was included with shipment. There was none. my question now is if something happens
to my phone how do i know when the warranty is up and what do i show for proof of purchase.
thanks
October 2020
Hey, @mathurina I can understand your confusion, the card that comes with the device is just a generic card that is included with all CPO device that's why it says "The warranty on this device can vary".
I would still go with the information stated from the link I provided as it specifically notes the iPhone only has 180 days manufacturers warranty.
You should have gotten an account change confirmation email that includes your device and IMEI number that would be your proof of purchase for the manufacturer's warranty.
October 2020
Thanks for the response and support. I did some research and found what I was looking for on apple support.
October 2020
warranty information can also be found by going to Setting-General-About on your iphone.
thanks