Billing dispute

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I'm a Participant Level 3 Sanjaylakule
I'm a Participant Level 3

Billing dispute

 Hi team

 

My number is (437) XXX XXXX

 

As I had to travel back to my home country for holidays, I called up the Fido call center and requested to keep my number in custody for a couple of months. 

I was told that my number has been kept in the custody and around CAD 15 were recovered from me as an advance bill payment for this service and also was I assured that no more charges will be billed from me for next 2 months. 

 

I was unpleasantly surprised to see Bill of around CAD 139 on account of roaming charges despite absolutely no usage of the service.

I am extremely unhappy and unwilling to pay such unethical charges hence kindly look into the matter and waive it off on priority. 

 

Kindly send me a confirmation mail on XXX@gmail.com. 

 

Regards 

 

Sanjay

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I'm a Participant Level 3 Sanjaylakule
I'm a Participant Level 3

Re: Billing dispute

Hi

 

Not received any message, request you to please drop me a mail instead. 

 

Also, kindly act fast on it and waive these unfair charges. 

 

Regards 

 

Sanjay Lakule 

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Moderator
Moderator

Re: Billing dispute

Hey again,

 

We've replied to your PM, we'll continue with you there.



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