After 20 years I will have to leave Fido because I cant get answers.

[kbab1]

I have been a fido customer since the late 90's but now when I need to get some answers I cannot.  Other providers phone me soliciting and I have always turned them down, now I have to turn to them to get answers I need on new hardward and a new plan for multiple users.  

[FidoPierre]

Hey @kbab1, 

Welcome to the Community!

20 years sure is a long time, and we're happy to have had you with us all these years! Can you provide us a little more detail about what kind of questions you have about getting new phones and lines? We'll be glad to point you in the right direction right form here! 

We'd hate to see you go, let us know your questions and we'll be happy to help. 

[kbab1]

I am trying to find out options for a new phone for myself along with a second account added with a phone and plan for my son.  

[FidoClaudia]

Hey @kbab1,

You can see all the available offers for your account by logging into your online account on fido.ca.

If you'd like us to go over the available options with you, please contact us here or we can send you a PM on the Community.

Let us know.