Account balance

[Kei2]

Hi
i canceled Fido on March 15th
my account is negative 72.73. 
How should I do?
i already back to Japan.
Could you refund ?

[Kei2]

Hey there Kei2!

Welcome to the community.

We always send a cheque by mail to the address on file within the 3 weeks following the termination of the account.

Is the address on your Fido account up-to-date? If not, we'll be happy to change it for you. You can contact us here or we can send you a PM on the Community. 

[FidoGabrielle · Accepted solution]

Hey there Kei2!

Welcome to the community.

We always send a cheque by mail to the address on file within the 3 weeks following the termination of the account.

Is the address on your Fido account up-to-date? If not, we'll be happy to change it for you. You can contact us here or we can send you a PM on the Community.