Account balance

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Kei2
I'm a Participant Level 1
I'm a Participant Level 1

March 2018

Account balance

Hi
i canceled Fido on March 15th
my account is negative 72.73. 
How should I do?
i already back to Japan.
Could you refund ?

Accepted Solution

Re: Account balance

March 2018

by Former Moderator FidoGabrielle

Hey there Kei2!

 

Welcome to the community. Smiley

 

We always send a cheque by mail to the address on file within the 3 weeks following the termination of the account.

 

Is the address on your Fido account up-to-date? If not, we'll be happy to change it for you. You can contact us here or we can send you a PM on the Community. 

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FidoGabrielle
Former Moderator
Former Moderator

March 2018

Solution

Re: Account balance

Hey there Kei2!

 

Welcome to the community. Smiley

 

We always send a cheque by mail to the address on file within the 3 weeks following the termination of the account.

 

Is the address on your Fido account up-to-date? If not, we'll be happy to change it for you. You can contact us here or we can send you a PM on the Community. 



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