Not able to see my usage

Not able to see my usage

Not able to see my usage

SOLVED
I'm a Participant Level 1

Not able to see my usage

My data plan was changed last month from 3 GB to 5 GB. Now I am not able to see my usage if I over use my data How I gonna know that. So please send my plan usage I will not pay any extra charges .

Accepted Solution

Re: Not able to see my usage

Solved by Former Moderator FidoPamela

Hey @Nirvair!

 

Welcome to the Community Smiley 

 

Has a new cycle started since the change was made? It's good to know that if you make a change within the cycle, your usage might not be available until the cycle restarts. 

 

Let me know! 

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2 REPLIES 2
Former Moderator

Hey @Nirvair!

 

Welcome to the Community Smiley 

 

Has a new cycle started since the change was made? It's good to know that if you make a change within the cycle, your usage might not be available until the cycle restarts. 

 

Let me know! 



Hey @Nirvair!

 

Was @FidoPamela's reply the correct solution? Does your usage show after a new cycle started?


Let us know! I'm certain others can benefit from the info Smiley