‭(844) 277-6920‬ call?

[kn11]

Hi,

Got the call from ‭(844) 277-6920‬, searched and found out that people are complaining it’s a scam but it’s a fido telemarketing number, when picked up nobody answered and got hanged up. Why i got this call? 

[00100]

3 years later and this is still happening? I get multiple calls from this number every day. Disconnects on answer every time, callback goes straight to voicemail identifying them as a Fido representative trying to offer me a promotion. PM please.

[FidoNajat]

Hey 00100! We're sorry to read about this. 
You can contact us through one of our channels and we'll be happy to help you.

[Atichoo]

Well maybe you could inform your fellow co-worker who reply on the Live Chat because I just had someone from Fido trying to convince me that I got hacked by that phone number (even though they indeed only offered me a plan I didn't accept and just gave me prices) and that if I was on the phone longer than one minute then they were able to hack my account.

Fido, please, check what nonsense your employees are telling people on chat!

[FidoAnthonyZ]

Hello @Atichoo,

Welcome to the community!

We definitely want to give you the correct information when you contact us. We appreciate you pointing this out to us.

[StephPal]

Hello,

I'm also one of the multiple people who is receiving (844) 277-6920 calls and when I pick up it gets disconnected.

Could someone contact me about this issue please?

Thank you. 

[FidoJulien]

Hey @StephPal

I moved your message here as it is about the same topic. Did you already try contacting customer service regarding this? 

[alisiahatgari]

How do we call them back?

I just made a deal and need to make some changes, but when I call back, i just wait on the call, hear the automated message and then there is no option to get connected to anyone and it just disconnects by itself!

advice?

[FidoKenny]

Hello @alisiahatgari

We will verify your account to get more details about that call.

Let's verify this together.

I'm sending you a PM to get this looked into. 

[jenellerosalie]

PM Please! Thank you

[FidoKenny]

Hey @jenellerosalie

There's a PM coming your way.

Talk to you soon. 

[Yafaneh]

@FidoKenny  Well I need to know how to avoid Fido "promotions" spam calls because that number belongs to Fido telemarketers. 

[FidoKenny]

@Yafaneh Let's verify this together.

I'm sending you a PM to get this looked into. 

Talk to you soon.

[wani313]

I have been getting calls from this number 6 times today, and when I picked it hanged up! When I googled it up, it was a number from Fido!!! What is up with that?? Why are you calling people just to hang up?????

[FidoKenny]

Hello @wani313

I moved your post since the discussion here is about the same topic.

You will find your answer on the solution to this thread.

[jlg7]

Hello,

As stated by others, I received a phone call from an agent last week and told them I was not interested in discussing promotions by phone - the call seemed like a scam - and told them to not schedule future calls. I also asked for these promotions to be sent to me as I wanted to visit a store. I just received another call from the same number. I would like to be removed from this call list and have the information sent.

Thank you!

[FidoKenny]

Hey @jlg7

Let's verify the details of that call together. 

I'm sending you a PM to get this looked into.

Talk to you soon.

[Yafaneh]

I got called by this number 3 times so far. I answered twice, and like others mentioned, I hear background noise and then they hang up on me. Seems like they're trying to reach their daily quota without bothering to say anything ...

[FidoKenny]

Hey @Yafaneh

We have page on Fido.ca that gives you the steps to follow to avoid spam calls. You can find that right here.

[jasonhunter8]

I've had 4 calls from this number this week, as others describe each time I pick up, the number disconnects and I am hung up on. I get enough scam calls as is, lets not have Fido, my service provider, added to that list

[FidoSaira]

Thank you for your feedback @jasonhunter8. We certainly don't want that to be the case for you. Were you left any contact number for a callback?

If you want us to take us a look at your account, you can contact us as Nick mentioned above. We can also remove you from our Marketing list going forward if you wish.