2 year plan

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I'm a Participant Level 1 ZM6
I'm a Participant Level 1

2 year plan

Can I stop the 2 year plan before its contact date? at the time, what is the fee and how about the rest cost for a phone?

Accepted Solution

Re: 2 year plan

Hello @ZM6,

 

If you want to cancel your term you will just need to payout the remainder of your subsidy that you got for the phone. 

 

You can find out the amount by logging to the MY ACCOUNT section on fido.ca then click on the phone number you want to see the balance for, on the next page under MY DEVICE whatever amount you see there that is what you will have to pay off.

 

Here is a screen shot of what it would look like.

 

Balance.jpg

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I'm a Legend Level 1
I'm a Legend Level 1
Solution

Re: 2 year plan

Hello @ZM6,

 

If you want to cancel your term you will just need to payout the remainder of your subsidy that you got for the phone. 

 

You can find out the amount by logging to the MY ACCOUNT section on fido.ca then click on the phone number you want to see the balance for, on the next page under MY DEVICE whatever amount you see there that is what you will have to pay off.

 

Here is a screen shot of what it would look like.

 

Balance.jpg

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I'm a Participant Level 1 Hemachandran
I'm a Participant Level 1

Re: 2 year plan

For the amount mentioned on the device balance will there be extra tax added, when paying out the amount.

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Re: 2 year plan

Hey @Hemachandran !

 

That's correct, the amount showing for the device balance is before taxes.  The taxes will be added on the invoice with the device charge Smiley



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