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Internet outage

How long do you think it will take Fido to restore internet?  Not happy that they did not even care to send out a message to notify us of the outage.

ladytaipan by I'm a participant level 2
  • 1456 Views
  • 3 replies
  • 0 likes

Stuck move order

I called Fido to indicate that I would be moving and wanted to move my services with me. This resulted in what has been termed a "stuck order", something I have read about from countless other posters.  In short, I've now spent about 6 hours spread a...

SAF30 by I'm a participant level 3
  • 1443 Views
  • 5 replies
  • 0 likes

Resolved! Home Internet Technician assistance

Hi Service,   IT'S AN URGENT REQUEST.   This is VENKATA SATYANARAYANA KALIDINDI Recently, I have had fido home internet connection. But no Interest socket is available in my home to connect modem. I am fully dependent on internet for my daily activit...

satya2782 by I'm a participant level 1
  • 1239 Views
  • 1 replies
  • 0 likes

Resolved! Order stuck - Account pending, no Internet

It's the famous 'Order is stuck' case. Moving date was October 18. Today is November 4th. No followup no resolution from Fido. No one can help. Month of October was prepaid by me. Refund cannot be done as account is not active as per CSR's. Installat...

ivanpark777 by I'm a participant level 2
  • 2022 Views
  • 5 replies
  • 0 likes

Fido modem WPA2 security

Hello, I am getting a message on my phone saying wifi security is weak bc it's WPA2 (now outdated?) and I should increase modem to WPA3. How do I do that? CLC

CLCross71 by I'm a participant level 1
  • 3129 Views
  • 3 replies
  • 0 likes