Fido Home Internet
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Conversations

Internet Bill

Hello All,   I am a new Fido customer with home phone, cell phone, and internet service.   When I login to myfido account with my email, I can only find my cell phone service and it does not show the internet service.   My question is following:   1....

jnhuang1009 by I'm a participant level 3
  • 7839 Views
  • 9 replies
  • 0 likes

Fido Prepaid $150 mastercard

Hello,i have registered your home internet promo to get the Fido $150 Prepaid mastercard on the last week of November 2020. It's been a month now and I still have not received any email to register for the promo.can you please look into this ?

annabella6 by I'm a participant level 2
  • 29934 Views
  • 87 replies
  • 1 likes

Fido Customer Service Rep Lied to me

I am new customer who tried to get internet for my apartment on June 1st. The customer service lied to me that the promotional offer for new internet service will end on 23rd of May which was a lie because I confirmed with the second customer service...

fanwarde by I'm a participant level 2
  • 1610 Views
  • 3 replies
  • 0 likes

Customer/Tech Support

Moved into a new place, and have been trying to get my internet hooked up since I did move in which is going onto 2 weeks now. Everytime I call to have my services installed, I'm put on hold 4-5 times and when they say they sent out technical support...

EJD1 by I'm a participant level 1
  • 1161 Views
  • 1 replies
  • 0 likes

Resolved! Satisfied Customer

Click hereClick hereAlways Give People More Than What They Expect To Get Always Give People More Than What They Expect To Get I have complained when Fido has done me wrong, so it's only fair to acknowledge when they do me right. Yesterday at noon, I ...