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Broken modem

Kuhoma87
I'm a Participant Level 1
I'm a Participant Level 1

My modem was broken   and I need replacement. Is there any payment for that. Thank you. Please I need it ASAP.

 

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Kuhoma87,

 

Welcome to the community!

 

If the modem has an issue and it's not working you can contact customer service and they can assist you with an exchange if you physically damage the router you can be charged for it.