Fido Prepaid $150 mastercard

Fido Prepaid $150 mastercard

Fido Prepaid $150 mastercard

annabella6
I'm a Participant Level 2

Fido Prepaid $150 mastercard

Hello,

i have registered your home internet promo to get the Fido $150 Prepaid mastercard on the last week of November 2020. It's been a month now and I still have not received any email to register for the promo.

can you please look into this ?

87 REPLIES 87
dengray
I'm a Participant Level 2

@FidoKenny @FidoSaira 

 

My fido internet  account# *********, I actived my internet on Dec 2020, but till now I don't receive the $150 prepaid credit card reward email for Fido. Please help me.

Hello @dengray

 

Let's take a look at your account together. 

 

I'm sending you a PM to get this looked into. Talk to you soon.



dengray
I'm a Participant Level 2

I received your PM and filled out the authentication, still no reply or email from Fido to my email address.

FidoJulien
Moderator (inactive)

Hey @dengray

 

We actually never got a reply to our last PM. You can reply and we'll be happy to help!



willo
I'm a Participant Level 2

Hello! I signed up back at the end of December on Boxing day and haven't received any notice or email of the $150 Mastercard gift card offer that enticed me to sign up (checked my spam email folder too) - can I get some help here? thanks!

Hi @willo!

 

I'll send you a private message soon so we can take a look at this together. 😊

 

 



willo
I'm a Participant Level 2

Hello, following up - I received a confirmation email, but no actual follow up link to redeem the $150 Prepaid Mastercard. I feel like I've been given the run around on this.

Can I get some help here?

Thank you.

Hello @willo, thank you for sharing your experience with us here. 

 

We can definitely verify this with you and make sure to finally get this fixed.

 

I'm sending you a PM to get this looked into. Talk to you soon.
 



willo
I'm a Participant Level 2

Thanks for the reply Saira! I responded to your dm! Looking forward to your response!

I replied to your PM. Talk to you soon. 

@willo



DD4450
I'm a Participant Level 2

Good Morning Saira,

I got my home internet in Dec 2020  and they promised $150 amazon or walmart card but never receive any email or card. would you be able to help me?

Hey @DD4450

 

Let's take a look at your account to see what's going on. I'm sure we can have that fixed together.

 

There's a PM coming your way. Talk to you soon. 



meaghanclee
I'm a Participant Level 1

Hi there, I signed up as a new customer in early January and still haven't received my $150 giftcard either. Can someone help me with this?

Hey @meaghanclee!

We'll send you a PM. 



melody14
I'm a Participant Level 2

Hi,

 

My $150 fido card is expired, can someone help me reset it?

 

Melody

Hey @melody14

 

Did you receive the link but didn't register within 45 days? Or you did receive the gift card and it's not working? 



melody14
I'm a Participant Level 2

So yes I received the link but didnt register with the 45 day limit

Hey @melody14

 

I'll send you a PM to take a closer look, talk soon! 

 

 



melody14
I'm a Participant Level 2

I didn't register within 45 days because it went to my junk box

pc101
I'm a Participant Level 1

hey, did they ever resolve it ?