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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Resolved! 5 GHz WiFi stops working frequently
I am using the Fido internet service with its Hitron modem. The 2.4GHz connection is working perfectly everyday ... but the 5GHz WiFi is disappearing almost everyday. 1. Distance is not an issue here as I tested it with multiple devices (phone, ...
Frequent Internet Outage
Hello, I am experiencing frequent (like once in an hour) complete internet outage. It also takes around 10 - 30 min to restore the internet. I have tried:- rebootin modem/router - factory reset router- completely changing the router to other deviceso...
Outage in waterloo
Hi everyone,Are you in trouble with Fido home internet? Since last evening (June 17, 2021) we don't have service! Any thoughts?
Constant internet disconnects and phone support cut-offs
I've been having constant internet disconnects for the past 3 weeks or so now. Fido hides the phone support number and wants people to use online chat and self-serve. HOW AM I SUPPOSED TO USE ONLINE SUPPORT WHEN I DON'T HAVE INTERNET??? I finally cal...
Gift card
Hi All, Fido is making it very difficult for new customers to receive their $150 promo gift card. They just consistently circling their responds from asking you to wait for 7-10 business days and then another 7-10 business when I called and live cha...
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