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OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Fido Roam - Everything you need to know

Fido Roam - Everything you need to know

Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...

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Changed to $15 250 MB BYOD Plan - Now I cannot access data. Help

Hello. Last week I changed my plam from a Talk, Text & Data plan to the $15 Basic Plan with 250 MB of data, because I rarely use the Talk and Data features of my phone. I recently left home and needed to get mobile data, but my phone refused to ...

Trouble connecting other Wi-Fi devices and some mobile application are not

Issue 1: We recently bough mopping and vaccume Irobot which are connected to Wi-Fi. The issue is when we open the Irobot application in our mobile phone it doesn't connect. When we switch our mobile to mobile data then it connects. At first I though ...

Network issue

My network is not working at all

Account cancellation issue

Hi,I called Fido and cancelled my home internet on November 15 and have been waiting for the label to return the router for more than two weeks now. I was charged on November 14. I cannot tell if the account is cancelled on my account online and did ...

Disappointment over attempts to cancel service

Everytime I call Fido Customer Service, I have to wait for hours on the phone. Fido is trying to cut costs and barely has any Customer Service now. This is going to fire back one day. I'm not happy how Fido tries to trick customers. I received an em...

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