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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used for ...

FidoCaroline by Community Manager (Retired)
  • 98576 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to partic...

FidoCaroline by Community Manager (Retired)
  • 32070 Views
  • 16 replies
  • 3 likes

$150 Fido Scam

I signed up with Fido in December 2020 because they had a promotion that would give me $150 MasterCard gift card. I have emailed Fido multiple times over the past few months. At first they said it would take 60days to process. Then they said they're ...

Poor Service

Ridiculous situation here.Thanks to FIDO support team.I am moving addresses and the new address doesnt have FIDO service apparently.Had to cancel the service from FIDO due to that reason. I specified the date of closure twice in bold letters but the ...

Dipan by I'm a Participant Level 2
  • 517 Views
  • 3 replies
  • 0 likes

Broken modem

My modem was broken and I need replacement. Is there any payment for that. Thank you. Please I need it ASAP.

Kuhoma87 by I'm a Participant Level 1
  • 395 Views
  • 1 replies
  • 0 likes