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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by • Community Manager (Retired)
  • 108672 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by • Community Manager (Retired)
  • 34543 Views
  • 16 replies
  • 3 likes

Resolved! Ms

Hi I have booked your home internet for my son's condo located on 70 absolute ave unit 2310, mississauga,ON L4Z 0A4 on Nov 20. I have told the guy please send the cable to my home (109 anndale dr north york) in the meanwhile. I haven't got the cable ...

Marydeng43 by • I'm a Participant Level 2
  • 342 Views
  • 1 replies
  • 0 likes

Got home internet opened by mistake

A guy called me that they opened a home internet on my account(I only use cell phone service with Fido). The modem is already mail out. He told me to refuse the pakage, but I'm not wfh and I'm also waiting for packages from other online shopping. I'm...

SamGW by • I'm a Participant Level 3
  • 419 Views
  • 2 replies
  • 0 likes

Cannot connect modem first time user

Hi there I have been trying to contact the live desk but no one ever comes back to me. I have signed up the internet on 14 Nov but when I tried to set up modem at our new place the @ mark just won't blink but the download sign and the 2.4Gz are blink...

New_user by • I'm a Participant Level 1
  • 369 Views
  • 1 replies
  • 0 likes

Internet Usage Chart Not Working

Since Oct 12, 2021 I have not been able to view fido internet usage on my laptop. Message comes up "You have no usage this billing cycle." Support informed me that 'likely' tech is working behind-the-scene on my account. If so, I should be notified b...

Cor2 by • I'm a Participant Level 2
  • 244 Views
  • 1 replies
  • 0 likes
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