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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 99926 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 32476 Views
  • 16 replies
  • 3 likes

Higher ping than normal. League of legends

I am connected to my CODA-4582U router via the ethernet. When the ethernet cable was first installed, my in game ping was constant 28-29 for a few days. However, recently, I am getting 33-40 ping with spikes to 60.Can someone please help me diagnose ...

Nitsua by I'm a Participant Level 2
  • 371 Views
  • 1 replies
  • 0 likes

Link mobile and internet account

Hi, I have a my Fido account with mobile. And recently I set up an internet account. How can I link the new internet account to my existing mobile account and view both bills online? Thanks.

haipeng by I'm a Participant Level 2
  • 423 Views
  • 3 replies
  • 0 likes

No Home Internet

I have just moved into a basement unit, Fido customer service has put down my address wrong and instead, given my internet to the main floor unit. Called them since 3 days ago, still no answer, the router just sitting there flashing the useless light...

Never received a gift card

Hi, I haven't received a gift card when I signed up for the internet and it's been 10 months. I never received an email for registration. Where do I go from here. Thank you

Pattycakes15 by I'm a Participant Level 1
  • 278 Views
  • 1 replies
  • 0 likes