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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 100028 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 32478 Views
  • 16 replies
  • 3 likes

No Internet bill for August

I cannot see the Fido Internet bill for August on my account. Apparently there is an issue. Anyone else experiencing this? The agent could not even email me the bill and I need it to expense it. I have been a Fido customer since 2010 and also have a ...

veronikatri1 by I'm a Participant Level 2
  • 465 Views
  • 3 replies
  • 0 likes

Resolved! Increasing internet issues

Hey everyone and Fido support, Recently I've been having problems with my home internet service. It started a few weeks ago with and has been steadily getting worse and worse. My internet connection is randomly going out during the day, and it's star...

jchau067 by I'm a Participant Level 2
  • 651 Views
  • 4 replies
  • 0 likes

Missing August Bill

I regularly receive my Fido Home Internet bill on the 24th of each month. This has been the case for more than a year now. For some reason, my most recent internet bill (For August) did not show up in my email nor my Fido account either. The Fido bil...

scmchan by I'm a Participant Level 1
  • 348 Views
  • 1 replies
  • 0 likes

Resolved! Iptv blocked

I have an iptv subscription that was working well, but now it will no longer stream anything! Why?

Madjack by I'm a Participant Level 2
  • 1345 Views
  • 3 replies
  • 0 likes

Home internet not working after application

Hi, I have applied for home internet on September 2nd, and the rep in the brach said that I would have the internet on same day, 24 hours max. It has been more than 2 days, I have no internet. I called twice cus representatives from phone but they ca...

Sava by I'm a Participant Level 1
  • 350 Views
  • 1 replies
  • 0 likes