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internet connection loss completely

Lost internet connection completely last Thurseday afternoon. The network was down for about two and half hours.The network was down again yesterday afternoon (2023-03-21). another two and half hours.tried to get help on AskJack and stuck with the ch...

X2Z1 by I'm a participant level 1
  • 654 Views
  • 1 replies
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Wifi modem charge

I got an email offer on Dec 16, 2022 for 50%off internet service.  The agreement is December 20,2022 to December 20, 2023 internet 50% off AND December 20, 2021 to December 20, 2022 for 50% off for modem.  Now checking the bill, I got discount for in...

Vinh98 by I'm a participant level 1
  • 920 Views
  • 1 replies
  • 0 likes

Resolved! Action Required: Upgrade to Rogers Fibre-Powered Internet

Has anyone gotten this in the mail or email?  I got it both times and have chatted with the agents and both times, the agents say it is a scam.  I see the email was sent from Fido@e.fido.ca and the number to call is 1‑855‑828‑6525 but I can't find th...

FelixChung by I'm a participant level 2
  • 6745 Views
  • 3 replies
  • 0 likes