Fido Home Internet
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Resolved! Caught between Fido & Canada Post

I cancelled my Internet service on Dec 1 and was asked to return the modem.    For nearly 10 days now, Canada Post has not yet delivered the Fido modem I dropped off.  'Delayed Delivery' is all I see each day I log in to check the tracking staus.  In...

isam2003 by I'm a participant level 3
  • 2603 Views
  • 9 replies
  • 0 likes

Resolved! Is it true unlimited?

So is Fidos unlimited truly unlimited or do you get throttled after X amount or yelled at in general? I very rarely exceed 300GB/month with my current provider but then again I am considering Netflix next year which would bump up my usage noticeably....

Annex by I'm a participant level 2
  • 3537 Views
  • 3 replies
  • 0 likes

Resolved! Incorrected Billing

Hi, we recently switched to Fido Home Internet becuase of the promotion. I choosed 50 Mbps and the price after discount is $40 for 12 months ($80 regular & $40 discount), now the first bill just came and it is charging $113, in the detail, it shows t...

Yurong_X by I'm a participant level 1
  • 700 Views
  • 1 replies
  • 0 likes

Resolved! Fido is awful

I moved to a new apartment and Fido's internet wasn't working for almost a month after daily calls and promises that they would work in a few days. Nothing for almost a month. I cancel, return the modem, and now being charged for not being returned. ...

FidoUser444 by I'm a participant level 2
  • 1228 Views
  • 2 replies
  • 1 likes