Fido Home Internet
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Loyalty offer for home internet

Hi all, Looks like this question is duplicated and I still want to ask again because it happened many times to me. I received a call from number 866-469-3904 and she said I'm a loyal customer of Fido so I got offer 1.5Gbps home internet speed with di...

AdamTa by I'm a participant level 1
  • 1007 Views
  • 1 replies
  • 0 likes

Why have I been charged twice for my internet bill????

So, I tried to make a payment earlier this morning , the website said it failed and it could not be processed. I tried again later and it said the same thing. Then FIDO proceeded to charge me twice even after the site said it failed, which in the pas...

jweaver by I'm a participant level 1
  • 213 Views
  • 1 replies
  • 1 likes

Resolved! Linking my Internet Account to my Fido.ca login

I've been a Fido customer (mobile phones) for a while. I have an account on Fido.ca for managing the mobile bill.   I've signed up for Fido Internet, and the agent on the phone assigned me a new account number. He did warn me this would be a differen...

SlavD by I'm a contributor level 2
  • 7643 Views
  • 10 replies
  • 0 likes

No internet for more than 8 hours

I don't have internet for more than 8 hours.  Internet is an issue for last 2 weeks. Can't work from home. Kids Can't do assignments. Need for change provider

Siq1 by I'm a participant level 3
  • 754 Views
  • 5 replies
  • 0 likes

Wrong Billing cycle

I had a chat with a specialist from Fido and they said that I could order a modem first and they will charge me on the day I activated it.I activated my home internet on Jan 31. But then they charged me from Jan 16 to Feb 15. This is not right. What ...

anhthaile by I'm a participant level 1
  • 283 Views
  • 1 replies
  • 0 likes