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FEEDBACK THREAD - Fido Home Internet Firmware Trial

Hey Community,   We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here.   This thread will be used ...

FidoCaroline by Community Manager (Retired)
  • 101681 Views
  • 122 replies
  • 6 likes

Resolved! Fido Home Internet Firmware Trial

Hey Community,   As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...

FidoCaroline by Community Manager (Retired)
  • 32888 Views
  • 16 replies
  • 3 likes

Resolved! Internet in Severn?

Is there home internet available in Severn, ON (Orillia) or would phone internet work and be able to tether the internet? 

Shannelsd by I'm a Participant Level 1
  • 202 Views
  • 1 replies
  • 0 likes

Resolved! Damaged/Missing Cable

Although my area is serviced by CATV, I'm not a CATV customer, never have been.  back in 2013 we had an ice storm, which physically tore down the overhead coax cable between the utility pole and my house. I tried calling back then to get it repaired,...

cbab by I'm a Participant Level 2
  • 338 Views
  • 2 replies
  • 0 likes

Resolved! Odd Emails from Fido

I've been a Fido Home internet client for the past 11 months.  Just recently I got a legit email from Fido to setup a password for my Fido account.  This is odd as I already have an account.  I didn't click the email link.  As a precaution I updated ...

bakedcorn by I'm a Participant Level 2
  • 329 Views
  • 2 replies
  • 0 likes

Resolved! cancel my home internet

i would like to cancel my home internet start Dec.26.2020 my account number XXXXXXX cel #XXX XXX XXXX please reply as soon as possible thank you

haibactran52 by I'm a Participant Level 1
  • 764 Views
  • 3 replies
  • 0 likes

Resolved! Urgent help tech support

Hi, I asked about a tech support because mi Fido internet services cannot be activate at the moment, I want to know if the tech support service is Schudele please contact me as soon as possible