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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Resolved! Modem replacement
Hello - Which replacement modem is currently (02/2022) offered for 150/15 Mbps?
Unjustified bill increase for Fido Internet
Hi,I just had two price increases for Fido internet in the past 3 months, as follows:92.66 CAD in January 202478.66 CAD in Dec 202376.84 CAD in Nov 2023 Can support explain this? Where is the best place to go and file and ask for explanation/complai...
Unstable Connection
My connection has been unstable for about a month. Having to reset the modem at least every 4 to 5 days. Dropping connection from all devices: laptop, firestick, S23 phone, roko.Called tech support and was basically told that internet can be unstabl...
Messed up and thought my payments were working.
Hey hope someone can help! I thought my payments were auto depositing they were not and now my account is suspended. I paid the balance but unsure of how long until it takes affect to restart the service. Any help would be great thanks!
Resolved! Home internet trouble
I have had home internet and a phone plan with wifi for several months now, assuming the bills were charged together. Now I am realizing I have not received any emails about home internet bills, payments, etc. not sure how to access my bills and pay ...
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