OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Home Internet
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Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
FEEDBACK THREAD - Fido Home Internet Firmware Trial
Hey Community, We're currently offering our members an exclusive opportunity to participate in a trial of the new firmware for our Fido Home Internet Wi-Fi Modem (CGN3AMF). For details of this program, please click here. This thread will be used ...
Resolved! Fido Home Internet Firmware Trial
Hey Community, As you all know, the Fido Community has always played an important role in providing valuable feedback regarding our products and services. In that light, we are thrilled to offer our members an exciting opportunity: A chance to part...
Looking to get help to quit Fido!
Unfortunately after being customer for several years, I decided to move my business elsewhere. However, there seems no easy way to do this. Can anyone chime in how to do this the easy and fastest way?It's started with I went on a chat and was promise...
Resolved! Secondary internet location, same account
Wondering if it is possible to get internet in a secondary location but still under my account?
Home internet
My internet has been down all morning ... anyone else?
Credit Card Charge Phantom
I cancelled my account on Oct 19 due to very bad setvice and returned the equipment on Oct 22nd. I see an illegal charge if $273 on my credit card. Have reached out to fido several times with no luck. Will be filing a legal complaint. If there is any...
Terrible fido internet experience, formal complaint
Both me and my husband have been fido phone customer for over 10 years and we had no concerns. Fido was great, but recently we are very disappointed with what happened. We had a fido 75 internet service since last year, it was on promotion, so the pr...