Light Flashing On Modem

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I'm a Participant Level 1
I'm a Participant Level 1

Light Flashing On Modem

I just received the Fido Modem 3 days - after hook up - only 4 light flashing - I 'm waiting @  flashing - but  after 2 day I did'nt see any sight of internet  - how I can do !?!

 

 

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Re: Light Flashing On Modem

Hello @gdjg,

 

Did you make sure you have the modem connected to a working cable outlet? 

Did you try calling Fido Internet department you can reach out the by calling 1-888-236-FIDO (3436)



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Moderator (inactive)
Moderator (inactive)

Re: Light Flashing On Modem

Hi @gdjg,

 

Can you reset the modem by clicking the reset button in the back?

 

Let me know how that goes!



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I'm a Participant Level 1
I'm a Participant Level 1

Re: Light Flashing On Modem

its the same issue here as well! plz let me know how to solve this!

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Community Specialist
Community Specialist

Re: Light Flashing On Modem

Hey there @sophiegala

 

Have you tried resetting your modem? Here are some useful instructions 



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