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The lights on the modem doesn't work

Ian23
I'm a Participant Level 1
I'm a Participant Level 1

Hello, a modem was brought today, I connect everything according to the instructions, but why does the light bulb @ not light up what could be the reason?

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Ian23,

 

Welcome to the community!

 

When you plug in the modem no light come on? Not even the power light? I would suggest you try a different outlet to make sure the modem is getting power if not you might have a dead modem and you should contact Fido's internet technical department.