Home Internet PrePaid MasterCard not received

Home Internet PrePaid MasterCard not received

Home Internet PrePaid MasterCard not received

ahbo
I'm a Participant Level 2

Home Internet PrePaid MasterCard not received

Hi Fido Community Moderators,

 

I am a new signup of Fido Home Internet since Nov, 2020.  I am still waiting to receive the promo PrePaid MasterCard.

 

May I know how long it should take to receive it? I was told that I can choose to receive either a physical card or eCard.  Am I expecting to receive an email to make the choice?

 

Thanks

5 REPLIES 5
FidoClaudia
Moderator

Hey @ahbo

 

The email should've already been sent out. Can you please check your Inbox / Spam / Junk / Promo folders to see if you received an email from one of those addresses:

Keep us posted!

 



ahbo
I'm a Participant Level 2

Hi @FidoClaudia,

 

I searched the emails my Inbox, Spam, Promo and Trash folders with the 3 email addresses you provided; however, I couldn't find any email regarding the Home Internet PrePaid Mastercard.

 

Regards,

ahbo

Hey @ahbo

 

I'll send you a PM so we can take a look.  

 

Talk to you soon! 



ahbo
I'm a Participant Level 2

Hi @FidoJulien ,

 

Great!

 

Looking forward for your PM.

We're sending it now, sorry for the delay!