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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
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Resolved! No internet service
No Internet service since morning. Called the customer service, was asked to rest today when I told them I am working from home for a hospital and the downtime is affecting me. They (the technical team) do not know what is the problem and would tak...
Problem with Auto-Payment Registration
I have tried for at least four times for the last four months to set up auto-payment on a new home internet account, but it's not working. I had auto-payment with the previous account, but that account had to be closed due to technical problems. Can ...
Resolved! 5 GHz WiFi stops working frequently
I am using the Fido internet service with its Hitron modem. The 2.4GHz connection is working perfectly everyday ... but the 5GHz WiFi is disappearing almost everyday. 1. Distance is not an issue here as I tested it with multiple devices (phone, ...
Frequent Internet Outage
Hello, I am experiencing frequent (like once in an hour) complete internet outage. It also takes around 10 - 30 min to restore the internet. I have tried:- rebootin modem/router - factory reset router- completely changing the router to other deviceso...
Outage in waterloo
Hi everyone,Are you in trouble with Fido home internet? Since last evening (June 17, 2021) we don't have service! Any thoughts?
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