Hi Fido Community Moderators,
I am a new signup of Fido Home Internet since Nov, 2020. I am still waiting to receive the promo PrePaid MasterCard.
May I know how long it should take to receive it? I was told that I can choose to receive either a...
Hi @FidoClaudia,
On Jan 25, 2021, @FidoNick sent me a private message asking me to provide my account number and fill out the authentication form. I replied back and let him know that I completed the authentication form. After that, I have never ...
Hi @FidoNick and @FidoJulien , It has been over a month since the last time I got a reply from @FidoNick (Jan 25, 2021) about sending out the PrePaid MasterCard to me. However, I have not received any email (to choose Virtual Card or Physical Card)...
Hi @FidoClaudia, I searched the emails my Inbox, Spam, Promo and Trash folders with the 3 email addresses you provided; however, I couldn't find any email regarding the Home Internet PrePaid Mastercard. Regards,ahbo