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Cancel Home Internet

zihuiwei
I'm a participant level 1
I'm a participant level 1

Hi,

 

I would like to cancel my FIDO home internet and the next billing cycle is Oct 15th 

 

If I request to cancel it now, can I cancel it effective immediately and get a refund for the half-month that I am not using.

 

Thanks. 

1 REPLY 1

FidoPhilippe
Moderator
Moderator

Hey @zihuiwei! Philippe here. Welcome to the community. Smiley

 

We'll be sad to see you go. You can, of course, cancel the service anytime. If this is done mid-cycle, you'll receive a credit for the unused portion on your final bill. To go through with this, you can contact us here or request a PM from the community.

 

Have a great day!