I've recently joined Fido Home Internet, received Hitron CGN3U modem and successfully configured WiFi.
However I am not able to login into modem configuration settings page (192.168.0.1) using default credential
(Login: cusadmin, Password: password). The modem reset didn't resolve the issue. Please advise how to login into configuration page of Hitron CGN3U modem.
Solved! Go to Solution.
Hey @MagicS! Philippe here. Welcome to the community.
The username and password you used appear to be correct, as indicated here. It is case sensitive though, so can you confirm this was entered properly?
As for the reset, this should have also reset the admin access to the modem as well. Can you confirm you followed this procedure as indicated here please?
If you've done all the above correctly, then I suggest you contact our technical support for assistance with the modem. You can reach them here.