Fido Home Internet
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Transfer My Home Internet

I moved to a new address and I have made a request to transfer it over since July 30th but nobody seems to be able to help or get me an update. All they keep doing is sending an escalation form which we did 5 times so far but no feedback!Initially, t...

Sam116 by I'm a participant level 1
  • 666 Views
  • 1 replies
  • 0 likes

Resolved! relocate cable and modem

Hi,I have just moved in and used Fido home internet. I want to relocate cable and modem which are in my kid's room. Can Fido send technician to come over and help?Thank you

Fido internet - horrific experience

Since I signed up for your services in January 2021 I have had terrible customer service experience. First off, I didn't realize that your tech support department is only open 8am to 9pm. I work from home due to COVID, and not being able to log on fo...

NataliaP by I'm a participant level 2
  • 942 Views
  • 1 replies
  • 0 likes