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Fido Customer Service Rep Lied to me

I am new customer who tried to get internet for my apartment on June 1st. The customer service lied to me that the promotional offer for new internet service will end on 23rd of May which was a lie because I confirmed with the second customer service...

fanwarde by I'm a participant level 2
  • 966 Views
  • 3 replies
  • 0 likes

Customer/Tech Support

Moved into a new place, and have been trying to get my internet hooked up since I did move in which is going onto 2 weeks now. Everytime I call to have my services installed, I'm put on hold 4-5 times and when they say they sent out technical support...

EJD1 by I'm a participant level 1
  • 687 Views
  • 1 replies
  • 0 likes

Resolved! Satisfied Customer

Click hereClick hereAlways Give People More Than What They Expect To Get Always Give People More Than What They Expect To Get I have complained when Fido has done me wrong, so it's only fair to acknowledge when they do me right. Yesterday at noon, I ...

Issue with internet quality - connection drops

I have been having internet quality issues with connection drops during day time leading to online schooling and work interruptions. I am keen in upgrading the internet connection to a better quality and reliability. Is it possible to change this ove...

V_a2000 by I'm a participant level 2
  • 583 Views
  • 1 replies
  • 0 likes