Try to register online with the home internet account to my email ( used to order it in the store in Nov), it said my email was taken, try to get logged into the email linked account, it is occupied by a cancelled account# used years ago. There's no way to link the new account#. Then the worst is, when I try to register my new account with another email, it says, the new account# was already associated with a email(no way to know what's that). What a hell logic behind this online service ! Please help.