My internet service is not showing up under my account. How do I get it to show up so I can check my usage and pay my bill?
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Welcome aboard the Community!
In this case, you would need to contact us in order to link both your accounts together. The account holder must be the same and the informations should match in order to do that.
We can also send you a private message here if you like. Let us know.
I also experienced the same problem. I can't see my tablet internet bill in my account. There's only the mobile option. Please let me know how to link these accounts.
Hey @123456fh! I hope you're doing well.
We'll have to access your account to help you with your accounts. You can contact us using the link above or we can send you a PM via the community.
Let us know.
Welcome to our Community
Your Internet service should be automatically linked to your Wireless account online.
Once you log in and click on Services, you should see 2 options: Mobile and Internet. Is that not the case?
Also, are you logging in with your phone number or with an email address?
I have both cell phone and internet with Fido. I can see my cell phone bill but not my internet bill. Can anyone advise how to look it up?
I even went to my email where I got an invoice for my internet. But when I clicked on see your bill I was taken to a screen which only showed my cell phone bill.
I moved your question to this board since it was similar to a question someone else already asked
Have a look at the replies above. Do any of these help?
I reviewed the above posts for accessing internet acount, but did not find the internet option under services. There was just mobile option. PLease advise. Thanks
Thank you for the update @Harneer,
In this case, I would like to take a closer look into your account so we can get to the bottom of this together.
I'll send you a PM right away so we can access your account.