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Can Home Internet Credit be used in Mobile Payment

AngelDust
I'm a participant level 1
I'm a participant level 1

Hello Fido,

 

I have a home internet credit in my account which is separated from my moblie account.

Since I moved to a new place and cancelled the home internet, I wonder if it is possible to use this credit for my moblie bills.

And how do I do it?

Thanks in advance!

 

Regards,

Angela

1 REPLY 1

FidoThomas
Former Moderator
Former Moderator

Hey Angela,

 

Welcome to the Community!

 

Excellent question! A refund of your balance will be automatically sent within 6 weeks of the final bill. Alas it's not possible to transfer the balance over your mobile account.

 

Hope that helps Smiley